Cooleaf by ITA Group
Reviews
Star rating
Rank in Employee Experience
Pros and cons
Pros
- Ease of Use
- Rewards
- Employee Recognition
- Recognition
- Appreciation
- Employee Engagement
Cons
- Limited Points
- Not User-Friendly
- Insufficient Points
- Limited Features
- Points Redemption
- Search Functionality
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 8.4% |
| Mid-Market | 69.6% |
| Enterprise | 22.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 19 | 4.9 |
| 2025 Q1 | 5 | 4.4 |
| 2025 Q2 | 3 | 5.0 |
| 2025 Q3 | 6 | 5.0 |
| 2025 Q4 | 7 | 5.0 |
| 2026 Q1 | 11 | 4.9 |
Satisfaction ratings
What reviewers say
Easy Recognition with Customizable Gift Cards
“I use Cooleaf for sending recognition to my peers, and I like letting coworkers know they are appreciated. I really enjoy the gift cards, especially because I can choose where I want to get the gift card from. The initial setup of Cooleaf was very easy.”
Effortless to Use and Smooth Experience
“Ease of use. I have the ability to do full blown write-ups or just a quick Thanks”
Engaging Workplace Updates & Rewards
“I like using Cooleaf for work fun, encouragement, and updates. I also appreciate that it solves all my problems by providing recent updates and status on current events. The points system really stands out to me because it gives me the ability to buy things I normally wouldn't be”