G2 Vendor Directory

Intershop Commerce Platform

by Intershop Communications

43

Reviews

4.4

Star rating

#80

Rank in E-Commerce Platforms

Pros and cons

Pros

  • B2B Sales
  • B2B
  • Ease of Use
  • Customizability
  • E-commerce Services
  • Flexibility

Cons

  • Limited Customization
  • Not User-Friendly
  • Poor User Experience
  • Interface Issues
  • Integration Issues
  • UX Improvement

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Intershop Commerce Platform.

Page views and citations · Intershop Commerce Platform

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Intershop Commerce Platform.

Key stats

—

54

Mid-Market

2

Adoption by company size

SegmentShare of reviews
Small Business30.0%
Mid-Market40.0%
Enterprise30.0%

Quarterly history

QuarterReviewsStar rating
2024 Q4154.5
2025 Q124.5
2025 Q315.0
2025 Q433.7

Satisfaction ratings

Ease of Use7.7
Ease of Setup7.8
Quality of Support8.5
Meets Requirements9.0

What reviewers say

Solide et Fiable mais Mises à Niveau Coûteuses

3.0

“J'apprécie la robustesse et la fiabilité d'Intershop Commerce Platform. Cela nous fournit une base solide sur laquelle nous pouvons construire nos opérations de commerce électronique sans inquiétude quant à la stabilité du système. Nous avons de bonnes relations de travail et une”

Verified reviewer

A flexible solution with great support.

5.0

“Intershop Commerce Platform has been a perfect fit for our needs. It offers enough flexibility to adapt to the unique challenges and needs of our business, and can be scaled up to grow with our vision over the longer term. The support has been outstanding, starting with an except”

Senior Product Manager

Future-proof B2B e-commerce platform with intuitive features

5.0

“Intershop is a flexible and future-proof platform that stands out with its comprehensive standard functionalities, especially in the B2B sector. The integration of innovative technologies such as AI makes Intershop a modern platform that enhances the competitiveness of businesses”

Marketing Manager