Interact
72
Reviews
4.5
Star rating
#24
Rank in Enterprise Social Networking (ESN)
Pros and cons
Pros
- Ease of Use
- Customer Support
- Features
- Setup Ease
- Helpful
- Communication
Cons
- Missing Features
- Lack of Features
- Layout Issues
- Organizational Challenges
- Poor Design
- Difficulty in Navigation
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+250.0%
65
Mid-Market
6
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 1.6% |
| Mid-Market | 49.2% |
| Enterprise | 49.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 15 | 4.4 |
| 2026 Q1 | 15 | 4.4 |
| 2026 Q2 | 2 | 4.0 |
| 2026 Q3 | 7 | 4.6 |
Satisfaction ratings
Ease of Use8.9
Ease of Setup7.8
Quality of Support9.1
Meets Requirements8.6
What reviewers say
Excellent Customer Service with a Personal Touch
4.5
“Customer service is excellent. The personal touch of a very attentive and helpful CSM and their support team are helpful and quick.”
Seamless Integration with Stellar Support
5.0
“I love that Interact integrates with MS teams, which is perfect for us because it allows our staff to access the platform easily. I also like the good admin platform provided by Interact, as it allows us to manage submissions easily. The ongoing technical support from the S6 team”
Outstanding Intranet Launch Support and Follow-Through
4.5
“The support they provide during and after you launch your Intranet.”