Instacart Retailer Platform
68
Reviews
4.2
Star rating
#1
Rank in Grocery Delivery
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
—
51
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 69.1% |
| Mid-Market | 20.6% |
| Enterprise | 10.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2026 Q1 | 1 | 5.0 |
Satisfaction ratings
Ease of Use8.5
Ease of Setup9.4
Quality of Support8.0
Meets Requirements8.5
What reviewers say
Plenty of Store Options and the Freedom to Choose
5.0
“I like having so many store options to buy from. It doesn’t force me to shop at just one store, so I can choose what works best for me.”
Shopping for groceries with Instacart is quick and easy.
5.0
“The ease of Instacart is unrivaled. I can order food from several retailers using a single app, which saves me time and effort. It has been my go-to place for all of my grocery requirements because of its large product range, dependable delivery, and user-friendly layout.”
makes your life easier
5.0
“I can go online and order my groceries or cat food and it just arrives at my house”