G2 Vendor Directory

goPuff

by GoBrands

28

Reviews

3.9

Star rating

#2

Rank in Grocery Delivery

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for goPuff.

      Page views and citations · goPuff

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from goPuff.

      Key stats

      —

      15

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business63.0%
      Mid-Market25.9%
      Enterprise11.1%

      Quarterly history

      QuarterReviewsStar rating
      2025 Q424.5

      Satisfaction ratings

      Ease of Use8.7
      Ease of Setup8.6
      Quality of Support7.9
      Meets Requirements8.1

      What reviewers say

      Consistent Fast Delivery, Excellent Product Quality

      5.0

      “I find goPuff incredibly convenient due to their fast delivery service, which has consistently exceeded my expectations. I appreciate the membership benefits, which offer discounts on products. The availability of cheap products, along with many promotions, adds to the value. Fur”

      Asistente

      Super convenient service. Fast delivery and great value with the subscription

      4.0

      “I really appreciate how fast and dependable the service is. No matter if I’m ordering snacks, drinks, or other essentials, I almost always receive everything within just a few minutes.”

      Mortgage Loan Officer

      Easy if not able to go yourself

      4.0

      “The convenience of the app and being able to place an order to get here in a reasonable time”

      Hospital sales