Insites
Reviews
Star rating
Rank in Local SEO
Pros and cons
Pros
- Ease of Use
- Helpful
- Valuable Insights
- User-Friendly
- Easy Integrations
- Reporting
Cons
- Report Complexity
- Extra Costs
- Inaccuracy
- Editing Limitations
- Learning Curve
- Credit Issues
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 52.1% |
| Mid-Market | 38.3% |
| Enterprise | 9.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 4.3 |
| 2025 Q1 | 5 | 4.8 |
| 2025 Q2 | 1 | 5.0 |
| 2025 Q3 | 6 | 4.6 |
| 2026 Q1 | 3 | 4.8 |
| 2026 Q2 | 7 | 4.9 |
| 2026 Q3 | 2 | 4.8 |
Satisfaction ratings
What reviewers say
Flexible UI Customization and Smart Listings Integrations
“I like how we can customize the user interface and include an integration for listings based on whether we are showing the audits to clients or leads.”
Insites Streamlines Website Management with Clear, Efficient Client Communication
“What I like most about Insites is how easy it makes website management and client communication. The platform gives our team a clear view of project progress, requested edits, approvals, and ongoing website performance without needing to jump between multiple systems. The interfa”
All-in-One Technical SEO and AI Visibility Monitoring with Great Support
“The ability to monitor both technical SEO and AI visibility in one platform has been extremely beneficial. Sharlotte has been a huge help in ensuring we get the most value possible from the platform and its insights.”