Infraon Desk
27
Reviews
4.6
Star rating
#48
Rank in Service Desk
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
—
85
Mid-Market
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 18.5% |
| Mid-Market | 51.9% |
| Enterprise | 29.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
Ease of Use9.2
Ease of Setup9.2
Quality of Support9.0
Meets Requirements9.0
What reviewers say
Tool Creations
4.5
“Excellent, working with VTS tool express was great. Thanks to their knowledge and determination, our Tools look great and function well. I recommend that anyone is looking for custom ticketing tools call and speak to Gus; he will guide you in the right direction. ( Special Than”
The Infraon Desk is user friendly and easier to understand and access.
5.0
“Easier to understand the incoming tickets and resolving it. >The bar graphs representing the number of tickets incoming is easier to understand and analyze the ticket counts on hourly basis.”
User Friendly & reliable
5.0
“Dashboards are useful and it will integrate with other tools also.”