iDonate
Reviews
Star rating
Rank in Donor Management
Pros and cons
Pros
- Customer Support
- Integrations
- User Interface
- Ease of Use
- Features
- Staff Helpfulness
Cons
- Time-Consuming
- Image Handling
- Design Limitations
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 38.1% |
| Mid-Market | 57.1% |
| Enterprise | 4.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 1 | 5.0 |
| 2026 Q2 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Fantastic 1:1 Support
“The 1:1 customer support is the best in the business. Having a dedicated staff person we can turn to has made the biggest difference in getting our peer-to-peer Giving Day webpage running and I'm excited to see where all of these new changes takes us. I also really apperciate the”
Beautiful forms and user friendly.
“The interface is easy to use and update. The forms are beautiful and clear.”
iDonate has upgraded our donation process!
“The implementation support was incredible and thorough. We also like the user interface for our donors and the recurring donation features to help donors consider repeat gifts. The salesforce integration is great as well.”