GoFundMe Pro
147
Reviews
4.3
Star rating
#13
Rank in Donor Management
Pros and cons
Pros
- Customer Support
- Customization
- Customizability
- Event Management
Cons
- Limited Customization
- Missing Features
- Expensive
- Excessive Fees
- High Fees
- Limited Features
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
56
Small Business
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 74.7% |
| Mid-Market | 20.5% |
| Enterprise | 4.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q3 | 1 | 3.0 |
| 2026 Q1 | 1 | 2.0 |
Satisfaction ratings
Ease of Use9.0
Ease of Setup8.9
Quality of Support9.1
Meets Requirements8.8
What reviewers say
Nice Layout, but Too Limited Compared to Salesforce
2.0
“I like the layout of the event page. I love big hero images.”
MANNA
4.5
“Classy works great for us because it integrates perfectly with our CRM (Salesforce), the customer service is excellent, and the end-user experience is great and getting better. It's comforting to know Classy is always on the leading edge of innovation.”
Classy offers a robust tool that makes it easy for our donor base to fundraise
4.5
“It's functionality is very unique compared to what other sites offer and it's simple and easy to learn. I also love the access to support and customer services lines that help us help our donors fairly immediately”