G2 Vendor Directory

TicketSpice

by Webconnex LLC

423

Reviews

4.8

Star rating

#5

Rank in Box Office

Pros and cons

Pros

  • Customer Support
  • Ticketing
  • Helpful
  • Ease of Use
  • Response Time
  • Setup Ease

Cons

  • Ticketing Issues
  • Missing Features
  • Limited Customization
  • Learning Difficulty
  • Payment Issues
  • Software Bugs

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for TicketSpice.

Page views and citations · TicketSpice

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from TicketSpice.

Key stats

+400.0%

86

Small Business

2

Adoption by company size

SegmentShare of reviews
Small Business81.5%
Mid-Market16.2%
Enterprise2.4%

Quarterly history

QuarterReviewsStar rating
2024 Q4164.8
2025 Q1164.9
2025 Q21—
2025 Q325.0
2025 Q464.8
2026 Q134.3
2026 Q215.0
2026 Q353.7

Satisfaction ratings

Ease of Use9.1
Ease of Setup8.9
Quality of Support9.8
Meets Requirements9.3

What reviewers say

TicketSpice has been great, until it wasn't.

3.0

“Custom show page and (fairly) robust ticketing options. The workflow around the selling and management of event ticket sales worked cleanly. The web interface is often buggy or inconsistently responds when trying to execute reports on sales and events. The ability to upload a sea”

Owner/Producer

Very easy to use with clear interface and efficient UX experience

5.0

“We like the ease of use for us as well as for our users. It is set up in a way that everyone understands what to do.”

Administrative Assistant

Easy Setup, Fast Notifications, and Smooth Money Transfers

5.0

“Very easy to set up. Very fast notifications and transfer of money. Scanning onsite very easy to set up and use. I've used it the past two years with no issues.”

Owner, Convention Chair