Raptor by Ibexa
Reviews
Star rating
Rank in E-Merchandising
Pros and cons
Pros
- Customer Support
- Personalization
- Helpful
- Ease of Use
- Customization
- Recommendations System
Cons
- Missing Features
- Delays
- Implementation Delays
- Insufficient Guidance
- Filtering Issues
- Complex Implementation
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 35.8% |
| Mid-Market | 46.3% |
| Enterprise | 17.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 12 | 4.6 |
| 2025 Q1 | 3 | 4.7 |
| 2025 Q2 | 4 | 4.9 |
| 2025 Q4 | 3 | 4.5 |
Satisfaction ratings
What reviewers say
Tailored solutions - with outstanding support
“Raptor has enabled us to build a customized trigger setup tailored to the needs of our business. Their reliable technology and personalization options are instrumental in creating an effective experience for our customers. The team is professional, knowledgeable, and a pleasure t”
Professionel and innovative
“The AI predictor and valuation of customers. Number of Features. Ease of Use.”
Powerful Personalization & CDP for Marketing Automation
“RaptorServices delivers personalized product recommendations and real-time email triggers. Their Customer Data Platform (CDP) enables seamless data unification and audience segmentation, making it a strong choice for marketing automation. The integration with Salesforce Marketing”