G2 Vendor Directory

HubSpot Agent Hub

by HubSpot

32

Reviews

4.3

Star rating

#10

Rank in Business Automation Platforms (BAPs)

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for HubSpot Agent Hub.

      Page views and citations · HubSpot Agent Hub

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from HubSpot Agent Hub.

      Key stats

      +1400.0%

      45

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business62.5%
      Mid-Market37.5%
      Enterprise0.0%

      Quarterly history

      QuarterReviewsStar rating
      2026 Q224.8
      2026 Q3304.3

      Satisfaction ratings

      Ease of Use8.6
      Ease of Setup8.8
      Quality of Support8.6
      Meets Requirements7.9

      What reviewers say

      Innovative Agent-Automation Blend with Room for Improvement

      5.0

      “I like that HubSpot Agent Hub combines agents and automation. It's convenient that I can invoke agents from workflows or build automations with just agents. This optionality is great because it prevents having a bifurcated system where automation and agents exist separately. Also”

      Director of Marketing

      Agents That Transformed Our Help Desk Efficiency

      5.0

      “The agents have helped me build out my help desk tremendously. They’ve made my admin work much more efficient and let me focus on the incoming content that truly needs my attention. The sales agent has my sales team reaching record productivity numbers.”

      Administrator

      Simple to Use, But Lacks Connection Tools

      3.0

      “I like that HubSpot Agent Hub is free for the first 10,000 credits, which is a great start. It was super easy to set up, which is definitely a plus in getting things going quickly.”

      Verified reviewer