G2 Vendor Directory
54

Reviews

4.5

Star rating

#65

Rank in Learning Experience Platforms (LXP)

Pros and cons

Pros

  • Intuitive
  • Content Creation
  • Ease of Use
  • Content Quality
  • Simple
  • Features

Cons

  • Limited Customization
  • Not User-Friendly
  • Poor Communication Tools
  • Missing Features
  • Poor Chat Functionality
  • Outdated Courses

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for HowNow.

Page views and citations · HowNow

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from HowNow.

Key stats

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67

Mid-Market

7

Adoption by company size

SegmentShare of reviews
Small Business5.7%
Mid-Market69.8%
Enterprise24.5%

Quarterly history

QuarterReviewsStar rating
2025 Q113.5

Satisfaction ratings

Ease of Use8.9
Ease of Setup8.4
Quality of Support9.2
Meets Requirements8.5

What reviewers say

A great product with an amazing team!

4.5

“HowNow is an incredibly intuitive platform. We implemented around 1 year ago and recently had our first mandatory training administrated through HowNow. We had very few queries from users about access. The customer success team are amazing. They are helpful, quick to respond, fle”

Administrator

Incredible customer support!

4.0

“The support from the HowNow team has been amazing, they are super responsive and helpful throughout all of our interactions.”

Administrator

Easy to use and great customer service

4.5

“The options available. I really enjoy have the HowNow+ catalogue it helps with the curations of content. And the customers service is very responsive”

Administrator