Highlight
Reviews
Star rating
Rank in User Research
Pros and cons
Pros
- Ease of Use
- Customer Support
- Analysis Efficiency
- Research Efficiency
- Survey Management
- Implementation Ease
Cons
- Expensive
- Study Accessibility
- Time-Consuming
- Session Management
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 44.8% |
| Mid-Market | 31.0% |
| Enterprise | 24.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q3 | 5 | 4.9 |
Satisfaction ratings
What reviewers say
Trusted Vendor Partner
“Highlight is a trusted partner for multiple reasons. First, the team takes the time to fully understand our business, goals and project objectives. The Highlight tester audience is top-notch and provide usable insights. Lastly, the Highlight platform is easy to use.”
Great Partner!
“Highlight produces high quality output with proven research methodology. We were able to confidently lean on the research results. We also enjoy the personalized attention from our account executive, Tim.”
Great all around experience
“Highlight is staffed by genuine and caring members who make you feel like each of your projects are their #1 priority. They have a very thorough process that handles all of the details around project management. Their dashboard makes it fun and interactive to get a sneak peek i”