Higher Logic Thrive
435
Reviews
4.4
Star rating
#18
Rank in Online Community Management
Pros and cons
Pros
- Customer Support
- User Interaction
- Helpful
- Features
- Customer Engagement
- Ease of Use
Cons
- Poor Interface Design
- Missing Features
- Learning Curve
- Platform Limitations
- Limited Features
- Time-Consuming
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-100.0%
55
Small Business
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 54.8% |
| Mid-Market | 39.6% |
| Enterprise | 5.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2025 Q1 | 2 | 4.3 |
| 2025 Q3 | 7 | 4.0 |
| 2025 Q4 | 2 | 4.3 |
| 2026 Q1 | 1 | 4.5 |
| 2026 Q2 | 5 | 4.8 |
Satisfaction ratings
Ease of Use8.4
Ease of Setup8.1
Quality of Support9.1
Meets Requirements8.7
What reviewers say
Engaging Online Community for Discussions, Resources, and Events
4.0
“Online community where association members can participate in discussions, access resources, consume content, learn about events, and more.”
Great for Associations Building Authentic Member Communities
5.0
“Useful for associations to build authentic online communities for members.”
Connects Members Nationwide and Encourages Engagement
5.0
“I like that members across the country can connect with one another and interact.”