G2 Vendor Directory

HHAeXchange

by HHA eXchange

19

Reviews

3.8

Star rating

#19

Rank in Home Care Agency Management

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for HHAeXchange.

      Page views and citations · HHAeXchange

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Losing to

      Based on reviewers of other products who said they switched from HHAeXchange.

      Key stats

      +0.0%

      26

      Mid-Market

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business31.6%
      Mid-Market52.6%
      Enterprise15.8%

      Quarterly history

      QuarterReviewsStar rating
      2025 Q115.0
      2025 Q324.5
      2026 Q211.5
      2026 Q310.5

      Satisfaction ratings

      Ease of Use7.7
      Ease of Setup8.6
      Quality of Support7.2
      Meets Requirements8.2

      What reviewers say

      HHAX: required to use, not easy to use & not helpful

      0.5

      “It integrates with the current 3rd Party EVV system we've been using for years.”

      A

      HH exchange has many issues they need to resolve, including unfair, sales, tactics, slow, responsive, customer service, and integration takes forever

      1.5

      “There's honestly nothing I like about HHAeXchange. They do have a few people who try to provide the best service possible on the front end, but when it comes to getting callbacks or response emails, it rarely happens. They're quick to send surveys, though. There is a free version”

      Agency Owner

      Great concept, still missing a few features (for free)

      4.0

      “That we can keep track of payments and invoices, and it's easy to edit visits.”

      Billing specialist 2