G2 Vendor Directory

Heartbeat Chat

#33 in Online Community Management

Sandy Springs, Georgia

1

Products on G2

36

Total reviews

4.8

Avg. star rating

  • Heartbeat ranks #33 in Online Community Management.
  • Reviews across Heartbeat Chat's portfolio grew 0.0% quarter-over-quarter.
  • Heartbeat Chat's 1 product span 1 category on G2.
  • Small Business is the largest segment among reviewers, at 88.9%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Heartbeat Chat's products.

Page views and citations · Heartbeat Chat

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Salesforce

4 switched
2

Podia

3 switched
3

Meta Platforms, Inc

2 switched
4

Kajabi

2 switched
5

Thinkific

1 switched

Losing to

Based on reviewers of other products who said they switched from Heartbeat Chat.

1

Mightynetworks

2 switched
2

EzyCourse

1 switched
3

Circle.so

1 switched

Key stats

+0.0%

#33

1

Small Business

2020

12

Sandy Springs, Georgia

Adoption by company size

SegmentShare of reviews
Small Business88.9%
Mid-Market8.3%
Enterprise2.8%

Quarterly history

QuarterTotal reviewsAvg. rating
2025 Q314.5
2025 Q444.8
2026 Q112.5
2026 Q215.0
2026 Q315.0