Haystack
Reviews
Star rating
Rank in Employee Intranet
Pros and cons
Pros
- Ease of Use
- Navigation Ease
- Intuitive
- Easy Access
- Setup Ease
- Access Ease
Cons
- Search Difficulty
- Confusion
- Inefficient Searching
- Difficult Navigation
- Poor Design
- Login Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 11.7% |
| Mid-Market | 70.4% |
| Enterprise | 17.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 11 | 4.6 |
| 2025 Q1 | 8 | 4.6 |
| 2025 Q2 | 11 | 4.8 |
| 2025 Q3 | 17 | 4.8 |
| 2025 Q4 | 16 | 5.0 |
| 2026 Q1 | 15 | 4.5 |
| 2026 Q2 | 15 | 4.4 |
| 2026 Q3 | 9 | 4.5 |
Satisfaction ratings
What reviewers say
Easy-to-use intranet, all information in 1 app.
“As an office assistant, I’ve found Haystack very helpful. My job is basically to support the team, and through Haystack we can upload all the company’s basic information, such as the birthday calendar, employee info, and holiday calendar. I also use the AI corrections feature for”
One-Stop Information Hub, Despite Early Login Hurdles
“I use Haystack as my go-to when I need information I don’t know, like an email address for talent acquisition, P&L, provider scorecards, or finding someone from another clinic. It has most of the information I need, including data, analytics, and standard SOPs, all in one place. ”
Easy Setup, Accessible HR Resources, and Hands-On Support
“I use Haystack as our internal site for staff to access HR documentation. It’s accessible for our blind or visually impaired staff, so they can get resources without needing to talk to someone. It was super easy to set up, and Haystack’s support reps do weekly calls to help with ”