Gearbox
Reviews
Star rating
Rank in Field Service Management
Pros and cons
Pros
- Ease of Use
- Simplicity
- Easy Setup
- Installation Ease
- Tracking Efficiency
- Customer Support
Cons
- Limited Customization
- Slow Performance
- Customization Difficulties
- Improvement Needed
- System Lag
- Learning Curve
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 54.5% |
| Mid-Market | 36.4% |
| Enterprise | 9.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 5.0 |
| 2025 Q3 | 3 | 5.0 |
| 2025 Q4 | 2 | 5.0 |
| 2026 Q1 | 6 | 4.3 |
| 2026 Q3 | 1 | — |
Satisfaction ratings
What reviewers say
All Assets in One Place—Smarter Service Tracking That Saves Money
“Being able to see all my assets in one place, along with the operational costs, and having a structured way to track when my services are due and what parts are required, allows me to forecast better and make sure I have everything under control. Saves a lot of money by helping p”
Fácil de Usar, Necesita Mejor Optimización
“Me gusta lo fácil que es usar la herramienta Gearbox. Disfruto la interacción que ofrece al manejar la estructura de un motor gráfico. Además, ver bien la estructura de mi flotilla de vehículos se hace más sencillo, y una vez que me familiarizo con la interfaz, me acostumbro rápi”
Simple to Use and Time-Saving for Organizing Field Service Work
“Gearbox is simple to use and helps keep field service work organized. It makes it easier to manage jobs, track tasks, and handle customer details in one place. Overall it saves time and makes daily work smoother”