Capterra
Reviews
Star rating
Rank in Technology Review Platforms
Pros and cons
Pros
- Ease of Use
- Real Reviews
- Features
- Authenticity
- Software Selection
- Tool Comparison
Cons
- Confusion
- Review Issues
- Bias in Reviews
- Bias
- Overwhelming Content
- Poor Customer Support
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 54.8% |
| Mid-Market | 28.8% |
| Enterprise | 16.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2025 Q1 | 1 | 4.5 |
| 2025 Q3 | 2 | 3.5 |
| 2025 Q4 | 3 | 4.7 |
| 2026 Q1 | 3 | 4.5 |
| 2026 Q2 | 10 | 4.3 |
| 2026 Q3 | 3 | 4.8 |
Satisfaction ratings
What reviewers say
Detailed Verified Reviews and Handy Side-by-Side Comparisons
“What I like most about Capterra is the detailed, verified user reviews and the side-by-side software comparison tool. It makes evaluating features and pricing transparent, saving our team a significant amount of research time.”
Удобный поиск и сравнение ПО с Capterra
“Мне нравится удобный поиск и возможность сравнивать разные программы. Это помогает быстро находить программы по нужным категориям и сравнивать их основные функции, цены и отзывы в одном месте, что экономит время. Также я ценю возможность читать отзывы пользователей и узнавать об ”
Effortless Discovery of Top-Rated Niche Software with Smart Filters
“I like best how easy it is to discover new niche software. The homepage clearly highlights the most popular categories and the highest-rated tools like Clockify (4.8 rating) and Trello (4.5 rating). The search bar works flawlessly, and I can instantly filter by 'Value for Money' ”