Follett Work Orders
Reviews
Star rating
Rank in Facility Management
Pros and cons
Pros
- Ease of Use
- Work Orders
- Maintenance Tracking
- Tracking
- Simple
- Asset Management
Cons
- Poor User Experience
- Work Order Issues
- Implementation Delays
- Confusion
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 6.3% |
| Mid-Market | 84.1% |
| Enterprise | 9.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 4.3 |
| 2025 Q2 | 1 | 5.0 |
| 2026 Q3 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Easy to Use, Customizable, and Great Value with Helpful Integrations
“It is very easy to use and customizable to make it easy for your end users. Integrations with Google and Jamf also help with access and inventory. The pricing is also very reasonable.”
Very easy to use interface
“It is very helpful for our organization to receive all work requests in one place. This system is easy to use, and filled with great features.”
User-friendly, with a clean interface and a lot of growth potential.
“I started to use ML Work Orders to control asset disposals, which is a very important process for Asset Management in the district, it is very helpful tool. I have been tracking and monitoring the asset disposal process utilizing the different status, adding photos for the items”