G2 Vendor Directory
16

Reviews

4.6

Star rating

#71

Rank in Outbound Call Tracking

Pros and cons

Pros

  • Ease of Use
  • Intuitive
  • User Interface
  • Access
  • Easy Integrations
  • Easy Access

Cons

  • Missing Features
  • Poor Customer Support
  • Integration Issues
  • Delays
  • Email Issues
  • Email Functionality

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for telecrm.

Page views and citations · telecrm

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from telecrm.

Key stats

+200.0%

80

Small Business

3

Adoption by company size

SegmentShare of reviews
Small Business81.3%
Mid-Market18.8%
Enterprise0.0%

Quarterly history

QuarterReviewsStar rating
2024 Q424.5
2025 Q114.5
2026 Q234.5
2026 Q394.6

Satisfaction ratings

Ease of Use9.3
Ease of Setup9.0
Quality of Support9.0
Meets Requirements9.1

What reviewers say

telecrm’s Robust Automations and Supportive Customer Success Team

5.0

“Our lead capture has benefitted quite a lot since we started using telecrm. Our complete process, since the time of capturing an enquiry till it's follow-up and further actions are now controlled by robust automations which has reduced our manual work dependency. Also, having ”

Founder

Every call and follow-up finally lives in one place

4.5

“Our SDRs can call straight from the app on their own SIM, and every call is logged and recorded without anyone typing notes. Before telecrm, half our calls never made it into the CRM. Now I can open any lead and see every call, recording and WhatsApp message in one timeline. The ”

Revenue engineer

Telecrm: Beginner-Friendly, Smooth Call Audio Tracking CRM

5.0

“Telecrm is very beginner-friendly. It doesn’t come with gimmicky features that end up being useless. Instead, it helps with audio tracking for calls, and it runs smoothly within my caller hierarchy.”

Assistant Marketing Manager