Listen360
46
Reviews
4.5
Star rating
#14
Rank in Enterprise Feedback Management
Pros and cons
Pros
- Efficiency Improvement
- Customer Support
- Data Management
Cons
Traffic & LLM citations
Source: G2 review data
Key stats
-100.0%
70
Mid-Market
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 40.0% |
| Mid-Market | 46.7% |
| Enterprise | 13.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 4.0 |
| 2026 Q2 | 1 | 5.0 |
Satisfaction ratings
Ease of Use9.5
Ease of Setup9.0
Quality of Support9.4
Meets Requirements9.2
What reviewers say
An Easy Way to Understand What Customers Truly Think
5.0
“It was took to use to help gauge what your customers truly thought and felt about the service they received with out having to speak to anyone”
It is very useful
4.0
“I am pertime fitness coach I use listen360 to collect all my students & customers feedback. In listen360 I am able to analysis my customer & students feedback through listen360. Keys points why I like listen360 1. Easy to analyse reviews. 2. Easy to make a quick survey.”
Good
5.0
“Ease of integration, great for feedback from clients, employees.”