Esri ArcGIS
Reviews
Star rating
Rank in GIS
Pros and cons
Pros
- Ease of Use
- Visualization
- User-Friendly
- Data Visualization
- 3D Visualization
- Easy Integration
Cons
- High Cost
- Learning Curve
- Data Management
- Learning Difficulty
- Integration Issues
- No Free Trial
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 29.8% |
| Mid-Market | 38.7% |
| Enterprise | 31.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2025 Q2 | 1 | 4.5 |
| 2025 Q3 | 2 | 4.5 |
| 2026 Q1 | 2 | 4.5 |
| 2026 Q2 | 3 | 4.8 |
| 2026 Q3 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Easy-to-Use, Powerful Mapping and Spatial Analysis with Esri ArcGIS
“I like that Esri ArcGIS is easy to use and has powerful tools for mapping, spatial analysis, and data management. It supports many GIS data formats, creates high-quality maps, and works well with satellite imagery and GPS data. It also has good documentation and a large user comm”
Esri Has Powered My Geospatial Career for 25+ Years
“I have build a career using it! over 25 years using Esri products. The geospatial industry wouldn't exist in the same way without it. Empowers me t be creating with data.”
Great Support, Needs Interface Consistency
“I like the support they offer if I come across an issue that I can't solve. I can call them, and they get on the phone relatively quickly. They answer my question or walk me through the steps I need to get the problem solved.”