G2 Vendor Directory

ArcGIS Pro

by Esri

190

Reviews

4.3

Star rating

#12

Rank in GIS

Pros and cons

Pros

  • User-Friendly
  • Tool Variety
  • Powerful Tools
  • 3D Visualization
  • Ease of Use
  • User Interface

Cons

  • High Cost
  • Too Complex
  • Navigation Issues
  • Data Management
  • Slow Loading
  • Expensive Licensing

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for ArcGIS Pro.

Page views and citations · ArcGIS Pro

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from ArcGIS Pro.

Key stats

-100.0%

49

Mid-Market

2

Adoption by company size

SegmentShare of reviews
Small Business25.5%
Mid-Market37.8%
Enterprise36.7%

Quarterly history

QuarterReviewsStar rating
2025 Q114.5
2025 Q324.3
2025 Q415.0
2026 Q115.0
2026 Q234.8

Satisfaction ratings

Ease of Use7.9
Ease of Setup8.3
Quality of Support8.4
Meets Requirements8.6

What reviewers say

Efficient and Powerful GIS Solution for Modern Mapping Workflows

5.0

“ArcGIS Pro provides a quick, integrated, and modern GIS environment. Mapping, analysis, and automation are made more effective and user-friendly by its project-based workflow, fluid 2D/3D visualization, potent geoprocessing capabilities, and easy management of big datasets.”

Team Lead

Powerful 2D/3D GIS with Fast Performance and Seamless ArcGIS Integration

5.0

“The integrated 2D and 3D environment makes it easy to switch between maps and scenes without using separate tools. Its fast performance and multi-threading handle large datasets smoothly compared to older GIS software. The tight integration with ArcGIS Online and Enterprise sim”

Project Manager

Powerful GIS software for Advanced Spatial Analsysy and Mapping

3.5

“ArcGIS Pro is a modern GIS tool that offers powerful 2D and 3D mapping, advanced spatial analysis, and seamless sharing through ArcGIS Online. Its intuitive interface, automation with Python, and access to global datasets make it highly effective for complex geospatial tasks. ”

Head of GIS Unit and Tech