Google Maps Platform
59
Reviews
4.7
Star rating
#1
Rank in Location Platform
Pros and cons
Pros
- Ease of Use
- Location Services
- Navigation Ease
- Location Tracking
- User Interface
- Mapping Features
Cons
- Mapping Issues
- Inaccurate Geolocation
- Expensive
- High Cost
- Navigation Issues
- Too Complex
Traffic & LLM citations
Source: G2 review data
Key stats
-66.7%
88
Small Business
4
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 57.6% |
| Mid-Market | 28.8% |
| Enterprise | 13.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 4 | 4.9 |
| 2025 Q1 | 4 | 4.9 |
| 2025 Q2 | 5 | 4.8 |
| 2025 Q3 | 6 | 4.9 |
| 2025 Q4 | 2 | 4.5 |
| 2026 Q1 | 5 | 4.8 |
| 2026 Q2 | 3 | 5.0 |
| 2026 Q3 | 1 | 4.5 |
Satisfaction ratings
Ease of Use9.4
Ease of Setup9.2
Quality of Support9.1
Meets Requirements9.6
What reviewers say
Great for Avoiding Highways and Tolls
5.0
“What I like most about the platform is that it can avoid highways and tolls when giving directions.”
More Detailed, Broader Landscape View Than Competitors
5.0
“It’s more detailed and presents a broader landscape compared with their competitors.”
Accurate, Reliable Location Data with Seamless API Integration
5.0
“The best part about Google Maps Platform is its incredible accuracy and real-time traffic updates. It provides the most reliable data compared to any other service, which makes navigation seamless and stress-free.”