G2 Vendor Directory

TLDCRM

by Esotech

19

Reviews

4.7

Star rating

#19

Rank in Insurance Agency Management Systems

Pros and cons

Pros

  • Tracking
  • Data Management

Cons

  • Inconsistency

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for TLDCRM.

Page views and citations · TLDCRM

Source: G2 review data

Losing to

Based on reviewers of other products who said they switched from TLDCRM.

Key stats

—

68

Small Business

1

Adoption by company size

SegmentShare of reviews
Small Business57.9%
Mid-Market21.1%
Enterprise21.1%

Quarterly history

QuarterReviewsStar rating
2026 Q114.0

Satisfaction ratings

Ease of Use8.9
Ease of Setup9.5
Quality of Support9.3
Meets Requirements9.1

What reviewers say

Hands Down The Best CRM I've Ever Used

5.0

“It makes tracking my book of business easy; they have a ton of powerful ways to look at the data within the CRM, and they gave me access to the API, so I can also look at the data however I want on my end. The guys at TLD are also super helpful at answering questions, helping us ”

Analyst

Customer service relationship system for your comfort

4.0

“This is a system for customer service relationships, I really like it is economical, profitable and sustainable, sincerely a marvel of the internet, it has VPoi calls they are of excellent performance and functionality.”

User

The holy grail of contact center systems!

5.0

“The 24/7 real time support is unprecedented for dialers. TLD is a full contact center solution with its lead developer on call at a moments notice for any and ALL issues that come up. Through Slack I'm able to reach out to them for something as simple as functionality questions o”

Founder/CEO