Amazon Comprehend
Reviews
Star rating
Rank in Text Analysis
Pros and cons
Pros
- Access
- Ease of Use
- Machine Learning
- Insights
- Insights Analysis
- NLP Capabilities
Cons
- Accuracy Issues
- Expensive
- Insufficient Training
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 39.5% |
| Mid-Market | 40.7% |
| Enterprise | 19.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2026 Q1 | 1 | 4.5 |
| 2026 Q2 | 11 | 4.5 |
| 2026 Q3 | 3 | 4.0 |
Satisfaction ratings
What reviewers say
Easy-to-Use, Accurate Text Analysis with Smooth AWS Integration
“It’s easy to use, provides accurate text analysis, and integrates well with other AWS services.”
Helpful for Turning Text Into Quick Insights
“What I like most is how quickly it can process and make sense of large amounts of text. It saves time when I need to identify patterns or understand the overall sentiment in a lot of customer feedback, without having to manually go through everything”
Powerful Text Insights, But Technical and Nuanced Language Still Needs Review
“What I like best about Amazon Comprehend is how easily it can automatically understand and analyze large amounts of text. It can identify important details such as sentiment, keywords, and language without requiring complex programming, which makes working with data faster and mo”