G2 Vendor Directory

Engageware

#8 in Queue Management

Tewksbury, MA

1

Products on G2

131

Total reviews

4.4

Avg. star rating

  • Engageware ranks #8 in Queue Management.
  • Reviews across Engageware's portfolio declined 100.0% quarter-over-quarter.
  • Engageware's 1 product span 8 categories on G2.
  • Mid-Market is the largest segment among reviewers, at 47.3%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Engageware's products.

Page views and citations · Engageware

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Losing to

Based on reviewers of other products who said they switched from Engageware.

Key stats

-100.0%

#8

8

Mid-Market

2000

104

Tewksbury, MA

Adoption by company size

SegmentShare of reviews
Small Business19.8%
Mid-Market47.3%
Enterprise32.8%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q464.8
2025 Q314.5
2025 Q41—
2026 Q223.5