
Engageware
#8 in Queue Management1
Products on G2
131
Total reviews
4.4
Avg. star rating
- Engageware ranks #8 in Queue Management.
- Reviews across Engageware's portfolio declined 100.0% quarter-over-quarter.
- Engageware's 1 product span 8 categories on G2.
- Mid-Market is the largest segment among reviewers, at 47.3%.
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-100.0%
#8
8
Mid-Market
2000
104
Tewksbury, MA
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 19.8% |
| Mid-Market | 47.3% |
| Enterprise | 32.8% |
Quarterly history
| Quarter | Total reviews | Avg. rating |
|---|---|---|
| 2024 Q4 | 6 | 4.8 |
| 2025 Q3 | 1 | 4.5 |
| 2025 Q4 | 1 | — |
| 2026 Q2 | 2 | 3.5 |