G2 Vendor Directory

ProLaw

by Elite Technologies

41

Reviews

3.2

Star rating

#25

Rank in Legal Billing

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for ProLaw.

      Page views and citations · ProLaw

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from ProLaw.

      1

      Clio Manage

      3 switched
      2

      8am MyCase

      2 switched
      3

      CARET Legal

      2 switched
      4

      Smokeball

      2 switched
      5

      HR Acuity

      1 switched

      Key stats

      —

      -27

      Small Business

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business53.7%
      Mid-Market46.3%
      Enterprise0.0%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use6.9
      Ease of Setup4.7
      Quality of Support7.2
      Meets Requirements7.8

      What reviewers say

      ProLaw failed to deliver due to their internal Professional Services team

      0.0

      “Nothing, Thomson Reuter's is a terrible organization that is not competent or honest. When we ran into issues with the professional services team and requested an account manager, nothing happened, when we sent a Certified letter to their head office requesting a replacement cont”

      Manager of IT Operations

      A review of Prolaw

      2.5

      “Prolaw has the efficiency to house all of your legal documents in one area. We had the option to have many of our templates in the system in order to provide ease in creating documents when there were a lot of cases and documents that needed to be drafted,”

      Paralegal

      Prolaw Usage

      3.5

      “ease and efficiency of the software, allows for easy implementation of the documents”

      Paralegal