Condens
Reviews
Star rating
Rank in User Research Repositories
Pros and cons
Pros
- Transcription Services
- Features
- Ease of Use
- Customer Support
- User Interface Design
- Intuitive
Cons
- Poor Transcription Accuracy
- Poor Interface Design
- Inefficient Tagging
- Difficult Learning
- Limited Free Access
- Expensive
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 47.3% |
| Mid-Market | 30.9% |
| Enterprise | 21.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 13 | 5.0 |
| 2025 Q1 | 7 | 5.0 |
| 2025 Q2 | 6 | 4.5 |
| 2025 Q3 | 7 | 4.3 |
| 2025 Q4 | 3 | 5.0 |
| 2026 Q1 | 5 | 5.0 |
| 2026 Q2 | 5 | 4.8 |
| 2026 Q3 | 7 | 4.5 |
Satisfaction ratings
What reviewers say
Intuitive UX with a growing AI feature set
“You can tell Condens is built by people who really care about user experience. It's intuitive to use with a good depth of features which is regularly being improved. I particularly appreciate the new AI features which have made synthesis easier, and integrations with platforms li”
Perfect for Interview Transcriptions
“I like Condens because it is user-friendly and offers a student plan for free. Setting it up was really easy, which I appreciated.”
Amazing Research Program for College Students & Professionals
“I really appreciate the customer support team at Condens--they are very friendly, and it's easy to chat with them and get help with your questions. I also appreciate that the product is easy to use, and they are very mindful with their approach to AI.”