Decagon

#19 in AI Chatbots

San Francisco, US

Products on G2

Total reviews

4.7

Avg. star rating

Decagon ranks #19 in AI Chatbots.
Decagon's 1 product span 6 categories on G2.
Mid-Market is the largest segment among reviewers, at 56.7%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Decagon's products.

Page views and citations · Decagon

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

ADA SUPPORT, INC.

Zendesk

Fini

Netomi

Losing to

Based on reviewers of other products who said they switched from Decagon.

Together AI

1 switched

Giga

1 switched

Key stats

—

#19

Mid-Market

2023

579

San Francisco, US

Adoption by company size

Segment	Share of reviews
Small Business	23.3%
Mid-Market	56.7%
Enterprise	20.0%

Quarterly history

Quarter	Total reviews	Avg. rating
2025 Q1	15	4.9
2026 Q3	11	4.6

About Decagon

Decagon is a specialist in leveraging artificial intelligence to significantly enhance and streamline the capabilities of businesses. With a focus on applying AI techniques to solve complex problems, Decagon supports companies across various sectors in optimizing their operations, increasing efficiency, and driving innovation. By integrating cutting-edge AI technologies, Decagon helps clients harness the potential of their data to make more informed decisions and maintain competitive advantages in their respective industries. For further details on their AI solutions and services, visit their website at https://decagon.ai/.

Products

Decagon

by Decagon · 30 reviews

4.7

Showing 1 of 1

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