G2 Vendor Directory

OnScreen Guidance

by Confirm

17

Reviews

4.6

Star rating

#32

Rank in Digital Adoption Platform

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for OnScreen Guidance.

      Page views and citations · OnScreen Guidance

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from OnScreen Guidance.

      Key stats

      —

      73

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business47.1%
      Mid-Market41.2%
      Enterprise11.8%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use9.5
      Ease of Setup9.6
      Quality of Support9.7
      Meets Requirements9.2

      What reviewers say

      Easy to Use

      5.0

      “The support from OnScreen through learning how to create guides was extremely helpful in building the guides. Staff were friendly and made the learning process easy.”

      Digital Adoption Administrator

      OnScreen Journey

      4.0

      “- OnScreen team is awesome. They always support their clients. They take quick actions if bugs are discovered. - It is a great screen capturing tool for CRMs. - It is easy to learn.”

      Learning Development Lead, Digital Learning Services

      Support within the live application (a game changer)

      5.0

      “OnScreens has a super easy content creator that is so easy to use that all you need to do is click record and then complete your transaction. Once you have completed the transaction, you need to add some information to the steps (baloon tips) and share the content with your team.”

      Product Owner