G2 Vendor Directory
133

Reviews

4.2

Star rating

#21

Rank in Salesforce CRM Document Generation

Pros and cons

Pros

  • Pricing Value
  • Ease of Use
  • Simple
  • Helpful
  • User Interface
  • Pricing

Cons

  • Poor Customer Support
  • Insufficient Resources
  • Delays

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Concord.

Page views and citations · Concord

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Concord.

Key stats

—

50

Mid-Market

5

Adoption by company size

SegmentShare of reviews
Small Business37.1%
Mid-Market44.7%
Enterprise18.2%

Quarterly history

QuarterReviewsStar rating

Satisfaction ratings

Ease of Use8.7
Ease of Setup8.7
Quality of Support9.0
Meets Requirements8.9

What reviewers say

one-stop shop for the entire contracts lifecycle

4.0

“I think of Concord as Google docs, Microsoft Word, DocuSign, and a File explorer, all in one. You can track changes in real-time during the negotiation stage, comment and create discussions for third parties and colleagues to review, sign electronically (while staying compliant),”

Junior In-House Counsel

Good and Cost-Effective Data Management System for Small Businesses

4.0

“Concord stands out for its affordability and lack of restrictions on the number of documents for signatures. The process of uploading files and adding signature boxes is uncomplicated, and the interface is user-friendly. We daily use Comcord for closing various sales and coll”

Founder and CEO

Not production ready. Many critical bugs

1.0

“Basic UX is OK. It has a good potential to be a good contract management system. I like that document editing is very flexible and you can add as much text as you'd like. Smart fields are good.”

Owner