CocoFax
188
Reviews
4.6
Star rating
#11
Rank in Online Fax
Pros and cons
Pros
- Faxing Services
- Ease of Use
- Remote Work
- Integrations
- Setup Ease
- Reliability
Cons
- Difficult Setup
- Poor Customer Support
- Fax Issues
- Limitations
- Limited Customization
- Billing Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
—
76
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 74.2% |
| Mid-Market | 21.5% |
| Enterprise | 4.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 5.0 |
| 2025 Q2 | 2 | 5.0 |
| 2025 Q3 | 1 | 5.0 |
| 2025 Q4 | 2 | 2.5 |
Satisfaction ratings
Ease of Use9.7
Ease of Setup9.4
Quality of Support9.4
Meets Requirements9.6
What reviewers say
Reliable, High-Quality Faxing with CocoFax
5.0
“I appreciate that CocoFax is a reliable service for handling my important information, especially since there are no local places where I can fax my documents. I love the high-quality fax transmissions and the superb speed with which I can send faxes. Saving time is crucial for m”
CocoFAx Review
5.0
“Easy to use desktop app. I use it to send and receive faxes.”
A better way to send faxes!
4.0
“Cocofax is the best way to send faxes without dealing with hardware and printers. The interface is easy to use and my employees love it. Also, being HIIPA compliant is great.”