G2 Vendor Directory

Chatling

#41 in Chatbots

N/A

1

Products on G2

79

Total reviews

4.7

Avg. star rating

  • Chatling ranks #41 in Chatbots.
  • Reviews across Chatling's portfolio declined 33.3% quarter-over-quarter.
  • Chatling's 1 product span 1 category on G2.
  • Small Business is the largest segment among reviewers, at 93.0%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Chatling's products.

Page views and citations · Chatling

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Amazon Web Services (AWS)

2 switched
2

Voiceflow

1 switched
3

Code Whale

1 switched
4

Chatbase

1 switched
5

Smartsupp

1 switched

Losing to

Based on reviewers of other products who said they switched from Chatling.

1

Jotform

1 switched

Key stats

-33.3%

#41

1

Small Business

2023

3

N/A

Adoption by company size

SegmentShare of reviews
Small Business93.0%
Mid-Market5.6%
Enterprise1.4%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q484.9
2025 Q155.0
2025 Q2104.5
2025 Q3114.6
2025 Q484.6
2026 Q144.1
2026 Q264.4
2026 Q344.9