Channel.me Cobrowsing
79
Reviews
4.5
Star rating
#5
Rank in Co-Browsing
Pros and cons
Pros
- Ease of Use
- Security
- Screen Sharing
- Customer Engagement
- Features
- Efficiency
Cons
- Slow Performance
- Expensive
- Limited Flexibility
- Lagging Issues
- Limited Customization
- Poor Customer Support
Traffic & LLM citations
Source: G2 review data
Key stats
-100.0%
62
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 57.0% |
| Mid-Market | 35.4% |
| Enterprise | 7.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 3 | 4.5 |
| 2025 Q1 | 60 | 4.5 |
| 2025 Q2 | 3 | 4.3 |
| 2025 Q3 | 8 | 4.4 |
| 2025 Q4 | 1 | 3.5 |
| 2026 Q1 | 1 | 4.0 |
| 2026 Q2 | 1 | 3.5 |
Satisfaction ratings
Ease of Use9.4
Ease of Setup9.3
Quality of Support9.0
Meets Requirements9.1
What reviewers say
Seamless Real-Time Customer Support
4.5
“I love the sticky notes feature on the page during a session”
Makes Remote Customer Support Much Easier
4.5
“It’s great that I can instantly see the customer’s screen and walk them through fixes without any complicated setup”
It's my wonder tool for work.
5.0
“I say it's my wonder tool because from the start, it's been easy to use and configure, allowing me to have a more precise approach with each client by being able to display the products more efficiently. It allows my clients to view the product in perfect condition without having”