G2 Vendor Directory

Centro

by Centro

42

Reviews

5.0

Star rating

#16

Rank in Productivity Bots

Pros and cons

Pros

  • Customer Support
  • Salesforce Integration
  • Slack Integration
  • Integrations
  • Helpful
  • Easy Setup

Cons

  • Learning Curve
  • Steep Learning Curve
  • Limited Automation
  • Complexity
  • Difficult Customization
  • Automation Difficulty

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Centro.

Page views and citations · Centro

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Centro.

Key stats

+0.0%

100

Mid-Market

3

Adoption by company size

SegmentShare of reviews
Small Business22.0%
Mid-Market63.4%
Enterprise14.6%

Quarterly history

QuarterReviewsStar rating
2024 Q455.0
2025 Q125.0
2025 Q215.0
2025 Q325.0
2025 Q415.0
2026 Q114.5
2026 Q215.0
2026 Q315.0

Satisfaction ratings

Ease of Use9.5
Ease of Setup9.1
Quality of Support10.0
Meets Requirements9.7

What reviewers say

Effortless Integration Boosts Audit Efficiency

4.5

“I like the seamless integration into Slack, making it easy to connect Slack and Salesforce for remote and field teams. Having Centro integrated into our Salesforce cases allows us to pull the transcripts of those cases into our reports, which helps with our daily audit via AI. Th”

Verified reviewer

Amazing Product And Even Better Team

5.0

“Centro’s seamless integration between Salesforce and Slack has significantly streamlined our workflows, particularly around notifications and form submissions. As a native Salesforce and Slack solution with a no-code interface, Centro enables us to deliver timely alerts that enha”

Vice President, Trust and Safety

Top Tier Customer Support Connected to a Killer Tool

5.0

“The high level of customer support post purchase. Centro's team was there to help me every step of the way to a successful deployment!”

Commercial Operations Manager, Large Accounts