Brightcove
Reviews
Star rating
Rank in Video CMS
Pros and cons
Pros
- Ease of Use
- Customer Support
- Hosting Services
- User Interface
- Video Content
- Solution Innovation
Cons
- Integration Issues
- Usability Issues
- UI Design Issues
- Video Management
- Poor Organization
- Steep Learning Curve
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 22.2% |
| Mid-Market | 38.9% |
| Enterprise | 38.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 4.0 |
| 2025 Q1 | 1 | 5.0 |
| 2026 Q2 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Great piece of kit!
“Easy to use and perform the workflows and functions needed for our organisation. Customer Support is also relatively fairly timely.”
From Aquisition to an Unbeatable Brightcove Platform
“Brightcove has always gone out of their way to fix any problems or concerns, even if it means developing new products and connectors for us. They are also competitive when it comes to pricing and will not be beat.”
Brightcove is simple to use and looks great
“I love the wordpress player, we use videos for customer testimonials and it makes it super easy to add these to our website. Creating galleries makes everything look very clean and organizes our videos in a seamless way.”