G2 Vendor Directory

Loom

by Atlassian

2,415

Reviews

4.7

Star rating

#1

Rank in Video Communications

Pros and cons

Pros

  • Ease of Use
  • Easy Recording
  • Screen Recording
  • Easy Sharing
  • Video Recording
  • Time-saving

Cons

  • Recording Issues
  • Limited Features
  • Slow Loading
  • Limited Free Version
  • Video Management
  • Slow Performance

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Loom.

Page views and citations · Loom

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Loom.

Key stats

-88.2%

81

Small Business

6

Adoption by company size

SegmentShare of reviews
Small Business61.6%
Mid-Market31.4%
Enterprise7.1%

Quarterly history

QuarterReviewsStar rating
2024 Q4254.4
2025 Q154.2
2025 Q2174.5
2025 Q3984.6
2025 Q4824.4
2026 Q1394.4
2026 Q2764.3
2026 Q394.2

Satisfaction ratings

Ease of Use9.4
Ease of Setup9.5
Quality of Support9.1
Meets Requirements9.3

What reviewers say

Quick Screen Recordings That Replace Long Conversations

4.5

“I mostly use Loom when I realize that explaining something in a message is going to take much longer than just showing it. I record my screen, talk through what I'm doing and send the link. Usually a two-minute video replaces a pretty long conversation. I also like that I don'”

Founder & Learning Operations Lead

Loom Makes Screen Recording and Sharing Instant—A Huge Workflow Boost

5.0

“What I like best about Loom is its incredible ease of use combined with its speed. I can start recording my screen in just a couple of clicks and share the link instantly, which has drastically improved my workflow. Instead of typing out long, confusing explanations, I send a qui”

Architectural Project Supervisor (Client Representative)

The Easiest Way to Explain Something Without a Meeting

4.5

“It is very easy to record and share a quick video without having to schedule a meeting. I use it quite often when I need to explain something to the client or showcase about the previous experience working on similar project, this software very useful for me. The screen recordin”

Business Development Manager