Booking.com for Business
41
Reviews
3.8
Star rating
#11
Rank in Travel Management
Pros and cons
Pros
- Easy Booking
- Ease of Use
- Experience
- Setup Ease
- Convenience
- Simple
Cons
- Booking Issues
- High Prices
- Poor Customer Support
- Payment Issues
- Invoice Management Issues
- Pricing Issues
Traffic & LLM citations
Source: G2 review data
Key stats
+0.0%
22
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 76.3% |
| Mid-Market | 15.8% |
| Enterprise | 7.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q3 | 1 | 4.0 |
| 2026 Q1 | 15 | 3.5 |
| 2026 Q2 | 4 | 4.0 |
| 2026 Q3 | 4 | 4.5 |
Satisfaction ratings
Ease of Use8.2
Ease of Setup8.1
Quality of Support6.9
Meets Requirements8.3
What reviewers say
Muchas opciones y opiniones de clientes que aportan valor
5.0
“La cantidad de opciones presentadas, la contribución de las opiniones de otros clientes.”
Convenient Booking with Room for VAT Improvements
2.5
“I like the map view option because I can visually see the locations in relation to where the workforce needs to be. It is also an easy-to-use website with a simple booking procedure.”
Free Cancellation, Payment Dates and Room Options
5.0
“You are given several options of rooms and very often you don't have to pay until 1 months before you go, or you can cancel within a date, sometimes it makes sense rather than booking direct with the hotel or villa holidays”