G2 Vendor Directory

Birdie

by Birdie.ai

44

Reviews

4.8

Star rating

#7

Rank in Text Analysis

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Birdie.

      Page views and citations · Birdie

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Key stats

      +62.5%

      89

      Mid-Market

      4

      Adoption by company size

      SegmentShare of reviews
      Small Business6.8%
      Mid-Market56.8%
      Enterprise36.4%

      Quarterly history

      QuarterReviewsStar rating
      2026 Q2164.8
      2026 Q3264.8

      Satisfaction ratings

      Ease of Use8.8
      Ease of Setup8.5
      Quality of Support9.6
      Meets Requirements9.2

      What reviewers say

      Insights rápidos e uso fácil, mas dashboards a melhorar

      4.0

      “Gosto da facilidade de usar a Birdie. Uso a ferramenta para consolidar rapidamente as opiniões dos clientes em diferentes plataformas e obter insights. A Sky é uma das principais ferramentas que uso no dia a dia, pela praticidade de escrever relatórios e entregar insights diretos”

      Gerente de CX

      Intuitive, AI-Powered Platform Backed by an Agile, Client-Focused Team

      5.0

      “An intuitive yet highly sophisticated platform, powered by AI models that unify the voice of the customer and elevate service quality. Birdie's team is agile and works closely with clients, remaining highly responsive to market trends and customer requirements”

      Product Manager

      Nossa parceira de todas as horas

      5.0

      “Eu gosto da velocidade, interface e relacionamento com a equipe da Birdie. Também aprecio o acesso à informação, agrupamento de problemas e novas oportunidades, além do acompanhamento de iniciativas de forma muito simples. Valorizo a capacidade de análise de percepção de testes d”

      Verified reviewer