Benepass
Reviews
Star rating
Rank in Health Savings Account (HSA)
Pros and cons
Pros
- Ease of Use
- Reimbursements
- User Interface
- Intuitive
- Employee Benefits
- Simple
Cons
- Lack of Information
- Insufficient Information
- Approval Delays
- Claim Issues
- Reimbursement Issues
- User Interface Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 4.1% |
| Mid-Market | 60.6% |
| Enterprise | 35.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 6 | 4.6 |
| 2025 Q1 | 2 | 5.0 |
| 2025 Q2 | 3 | 4.5 |
| 2025 Q3 | 4 | 4.8 |
| 2025 Q4 | 2 | 5.0 |
| 2026 Q1 | 3 | 1.7 |
Satisfaction ratings
What reviewers say
Easy to Use with Fast Reimbursements and Apple Wallet Debit Card
“Easy to use and quick reimbursement. I also like the debit card in the Apple wallet”
It has been a great incentive option for the entire organization
“I really enjoy having an extra payment option. Can be used to try purchasing from unknown sellers”
Benepass has been an outstanding partner: easy to work with, responsive, and always improving.
“Benepass makes managing employee benefits simple. We really value how easy it is to offer flexible benefits that employees actually use and the reporting features. The platform is clear and easy to navigate. Their team is always quick to respond and I love the quality of their su”