G2 Vendor Directory
40

Reviews

4.4

Star rating

#34

Rank in Client Onboarding

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Baton.

      Page views and citations · Baton

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Losing to

      Based on reviewers of other products who said they switched from Baton.

      Key stats

      —

      53

      Mid-Market

      3

      Adoption by company size

      SegmentShare of reviews
      Small Business25.0%
      Mid-Market65.0%
      Enterprise10.0%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use8.8
      Ease of Setup9.0
      Quality of Support9.5
      Meets Requirements8.7

      What reviewers say

      Good platform, could be a great one with minor improvements

      3.5

      “It's user friendly. Allows the client to see their outstanding tasks and how it affects the project timeline.”

      User

      Great Tool for Managing Implementations!

      5.0

      “We've primarily been using it as an internal tool to manage each of our project's progress. It's great when working with cross-functional teams. It allows you to easily assign tasks and due dates. The project templates are easy to use and makes it easy to create new projects t”

      User

      Overall, I had a pleasant experience with Baton

      4.0

      “I think the baton team was overall very helpful and engaged post-implementation. I wasn't involved much during the implementation, but since we went live, Kyleigh and the team have been very helpful! My favorite thing about the baton product is the UI - I think it's very vi”

      User