OnRamp
Reviews
Star rating
Rank in Client Onboarding
Pros and cons
Pros
- Ease of Use
- Customer Support
- Efficiency
- Task Management
- Team Collaboration
- Implementation Ease
Cons
- Missing Features
- Learning Curve
- Missing Functionality
- Limited Customization
- Task Management
- Not Intuitive
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 47.3% |
| Mid-Market | 48.8% |
| Enterprise | 4.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 3.5 |
| 2025 Q2 | 34 | 4.2 |
| 2025 Q4 | 4 | 4.8 |
| 2026 Q1 | 34 | 4.4 |
| 2026 Q2 | 1 | — |
| 2026 Q3 | 3 | 4.8 |
Satisfaction ratings
What reviewers say
Easy to Understand, Customizable Platform with Great Built-In Communication
“The ease of understanding the platform and the customization makes it easy to navigate and alter when needed. Different methods of communication available via Internal Notes or commenting within a task make it easy to leave feedback where it's needed.”
Buggy and Clunky with Excessive Manual Work
“I like the ability to create tasks for customers to view, as it helps me and the customers stay aligned on action items.”
Streamlined Onboarding with Effortless Client Communication
“I love how OnRamp has made our onboarding process way clearer by having a portal for customers and us in the same place, which makes giving action items really easy. It's a big improvement from doing everything over email or in meetings. I appreciate everything OnRamp has been do”