Basware
Reviews
Star rating
Rank in Procure to Pay
Pros and cons
Pros
- Ease of Use
- Invoice Management
- Invoicing
- Efficiency
- Automation
- Speed
Cons
- Slow Loading
- Search Inefficiency
- Poor Search Functionality
- Delays
- Invoice Issues
- Improvement Needed
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 9.6% |
| Mid-Market | 27.4% |
| Enterprise | 63.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 5 | 4.1 |
| 2026 Q1 | 9 | 4.3 |
| 2026 Q2 | 3 | 4.5 |
| 2026 Q3 | 10 | 4.3 |
Satisfaction ratings
What reviewers say
Streamlined AP Across Teams with Unmatched, Flexible AI
“Basware gave us the opportunity to streamline our AP processes across multiple teams and countries. The AI integration is unmatched in terms of flexibility, and it helps us focus on real work rather than spending time on pure data-entry tasks.”
Auto-Scanning That Streamlines Processing and Populates Info Fast
“auto scanning and populating info, processing with stages, can be corrected if info not matching”
Reliable Support, Easy Integration
“I really appreciate Basware's quick help and clear instructions. The tool 'BaswareOne' is easy to use, and I can access it to easily review invoice delivery statuses. It's very convenient because Basware is reachable 24/7 via their ticketing system, which is straightforward to us”