G2 Vendor Directory
18

Reviews

4.3

Star rating

#36

Rank in AIOps Platforms

Pros and cons

Pros

  • Artificial Intelligence
  • Ease of Use
  • Easy Setup
  • Setup Ease
  • Innovation
  • Real-time Data

Cons

  • Alert Issues
  • Insufficient Information
  • Data Inaccuracy
  • Missing Features
  • Limited Features
  • Overwhelming

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Grok.

Page views and citations · Grok

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Grok.

Key stats

-100.0%

67

Small Business

3

Adoption by company size

SegmentShare of reviews
Small Business70.0%
Mid-Market20.0%
Enterprise10.0%

Quarterly history

QuarterReviewsStar rating
2025 Q224.3
2025 Q415.0
2026 Q1134.3
2026 Q224.5

Satisfaction ratings

Ease of Use9.4
Ease of Setup9.0
Quality of Support7.8
Meets Requirements8.6

What reviewers say

Rápido y Eficiente, Ideal para Análisis Personal

4.5

“Lo que más me gusta de Grok es que es extremadamente rápido. Esto me ayuda porque necesito análisis rápido y búsqueda de información. Además, la configuración inicial de Grok fue súper fácil y muy amigable.”

Flight dispatcher

Grok’s Real-Time X Insights Keep Me Ahead of Breaking News

3.5

“I love how Grok has real-time access to X data. It's the best tool for staying updated on breaking news and social media trends as they happen, whereas other AIs often feel a few steps behind.”

IT Support

Flexible Options Beyond the Basic AI Version

4.0

“I like the options with Grok because you’re not limited with the basic AI version and it’s a great idea that they offer that version”

Sales And Marketing Director