G2 Vendor Directory

Essentials

by Availity

42

Reviews

4.0

Star rating

#3

Rank in Provider Data Management (PDM)

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Essentials.

      Page views and citations · Essentials

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Losing to

      Based on reviewers of other products who said they switched from Essentials.

      Key stats

      -100.0%

      24

      Small Business

      4

      Adoption by company size

      SegmentShare of reviews
      Small Business61.9%
      Mid-Market23.8%
      Enterprise14.3%

      Quarterly history

      QuarterReviewsStar rating
      2025 Q410.0
      2026 Q214.0

      Satisfaction ratings

      Ease of Use8.5
      Ease of Setup6.7
      Quality of Support7.9
      Meets Requirements8.3

      What reviewers say

      Easy Insurance Benefits Lookup with Helpful Tutorials

      4.0

      “It makes looking up insurance benefits easy. It saves client information for quick reference. Able to check claims, authorization, reviews, eligibility. Easy to add employees to account. Great tutorials.”

      Administrative Assistant

      Availity Review

      5.0

      “Availity is extremely easy to use and has all insurance information displayed in an easy manner.”

      User

      Easily accessible with many plans

      4.0

      “The ability to receive claim status and eligibility from multiple payers and providers in one space, with one login. The option to also update provider data and set up EFT payments for some payers is also convenient.”

      Team Lead/Billing Specialist