G2 Vendor Directory

NaviNet Open

by NantHealth

15

Reviews

4.2

Star rating

#3

Rank in Healthcare Payers' Core Administrative Processing Solutions

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for NaviNet Open.

      Page views and citations · NaviNet Open

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from NaviNet Open.

      1

      Waystar

      2 switched
      2

      Essentials

      1 switched

      Key stats

      -100.0%

      40

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business53.3%
      Mid-Market40.0%
      Enterprise6.7%

      Quarterly history

      QuarterReviewsStar rating
      2026 Q212.5

      Satisfaction ratings

      Ease of Use8.0
      Ease of Setup7.1
      Quality of Support8.1
      Meets Requirements8.0

      What reviewers say

      Easy to Search, But Losing Value as Insurers Move Away

      2.5

      “There are many insurance providers and sibsidiaries that can be searched. Ease of use.”

      Administrative Assistant

      Provider Portal

      4.0

      “NaviNet is helpful when looking for claim status. It gives access to several insurances in one place.”

      Office Manager

      Best communication and billing tool for patients.

      5.0

      “Very easy and reliable to customer,it is cheap and user customized.the vendors respond very quickly in the case of problem.”

      Professional Nurse