FastHelp
23
Reviews
4.1
Star rating
#20
Rank in Help Authoring Tool (HAT)
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
30
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 69.6% |
| Mid-Market | 17.4% |
| Enterprise | 13.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
Ease of Use9.1
Ease of Setup8.6
Quality of Support9.1
Meets Requirements8.9
What reviewers say
Best for help in emergency situations
2.5
“This software helps us to creates a help file whether online or offline and its most useful in emergency situations when there is poor network. Its easy to use any where any time. they have good customer support. I use this software frequently. it helps in creating any forma file”
Fast help Review
4.5
“Fasthelp reduces time to generate help file that produces online & offline documentation that supports multiple formats.”
Ease of use, compatible as well as reliable tool
4.5
“It provides all solutions in one, it helps a lot in producing documents in both modes like online and offline as well as great source for file management”